5 дней назад
Court Filing Manager, Litigation Support
100 000 - 130 000$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Court Filing Manager, Litigation Support (California Court Filing): Managing the performance, quality, staffing, and output of a court filing team across California courts with an accent on county-level filing expertise, eFiling accuracy, coaching, and SLA delivery. Focus on auditing submissions, resolving escalations, analyzing rejection trends, and building scalable SOPs and training systems.
Location: Remote (United States)
Salary: $100,000–$130,000 per year
Company
is a fast-growing legal services platform focused on modernizing litigation support.
What you will do
- Own the daily performance, quality, workload distribution, and output of the Court Filing team across multiple California courts and jurisdictions.
- Manage rush and VIP filings, ensuring service-level agreements and quality standards are met.
- Coach team members, conduct performance evaluations, set KPIs, and lead hiring, onboarding, and ramp planning.
- Provide deep expertise in California court filing requirements, including county-level rules, cover sheets, tentative rulings, courtesy copies, and e-service procedures.
- Audit case files, data entry, and eFiling submissions; investigate incidents, resolve escalations, and implement corrective actions.
- Track rejection trends and workflow bottlenecks, maintain reporting, and build SOPs, playbooks, and training materials.
Requirements
- 5+ years of California court filing or eFiling operations experience with deep county-level Superior Court knowledge.
- 5+ years of management or leadership experience overseeing filing, legal operations, or litigation support teams.
- Experience managing high-volume, multi-jurisdiction caseloads with consistent accuracy and SLA performance.
- Hands-on experience with platforms such as Tyler Odyssey/File & Serve, LegalConnect, One Legal, Greenfile, or InfoTrack.
- Strong coaching, people-management, cross-functional communication, and process-improvement skills.
- Experience building SOPs, playbooks, training materials, and operational reports.
Nice to have
- Experience with case management, CRM, or operational reporting software.
- Experience delivering training, webinars, or educational content.
- Knowledge of court filing requirements outside California.
- Startup or high-growth company experience.
- Experience partnering with product or engineering teams to improve internal tools or client-facing portals.
Culture & Benefits
- Full-time remote work with a flexible schedule.
- Medical, dental, and vision coverage, with some plans covering 100% of premiums.
- Wellness and mental-health benefits for employees and families.
- Flexible paid time off and equity options.
- Company-provided 401(k), home-office setup, and monthly internet and phone stipend.
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