Leave Administration Specialist

Location: Charlotte, NC, USA. Up to 15% domestic travel may be required. Must be legally authorized to work in the United States.

Company

hirify.global provides human capital management solutions covering HR, payroll, benefits, workforce management, talent management, analytics, and artificial intelligence.

What you will do

• Manage leave-of-absence cases from initial request through return to work and case closure.
• Verify FMLA eligibility, determine approvals, calculate leave duration, and coordinate federal, state, and client-specific leave policies.
• Identify cases requiring ADA or PWFA accommodations and facilitate the appropriate process.
• Communicate with employees, HR contacts, and clients about leave updates, documentation, reminders, and return-to-work coordination.
• Draft official correspondence, maintain case records in systems such as AbsenceSoft and Salesforce, and generate reports.
• Review internal procedures, reduce inefficiencies, and maintain standards, work instructions, and logs.

Requirements

• Associate degree in Information Systems, Human Resources, or a similar field; relevant work experience may substitute.
• 1–3 years of experience managing high-volume case loads, with strong organizational and project management skills.
• Experience with leave management systems, including leave requests, balances, reporting, and system troubleshooting.
• Working knowledge of FMLA, ADA, Workers’ Compensation, PWFA, and applicable state and local leave laws.
• Intermediate Microsoft Word skills, including tables, custom headers and footers, pagination, mail merge, and complex formatting.
• Legal authorization to work in the United States is required.

Nice to have

• Bachelor’s degree in Human Resources with HRIS experience.
• Experience with Salesforce or a similar CRM.
• Knowledge of Power tools, M Code, DAX, or VBA.
• Experience troubleshooting and providing Excel support.
• Experience with new client implementation and integration.

Culture & Benefits

• Build professional relationships with employees, HR contacts, co-workers, and clients.
• Handle employee medical documentation and leave information confidentially.
• Work primarily at a desk using computer-based case management and reporting systems.
• Lift requirements of up to 15 pounds.