National Account Manager

Location: Groton, Connecticut, United States. Normal office environment with some overnight travel required. Remote work flexibility is mentioned among the company benefits.

Company

hirify.global provides cloud-based software and services for purpose-driven organizations, including solutions for fundraising, learning, events, careers, volunteering, accounting, and association management.

What you will do

• Manage a portfolio of assigned technology customers and serve as the primary contact for account-related matters.
• Build trusted relationships with customer stakeholders and executive sponsors.
• Drive renewals with price increases and identify upsell and new business opportunities within existing accounts.
• Negotiate contracts, close agreements, and own revenue performance for the assigned territory.
• Forecast and track account metrics, prepare status reports, and communicate initiative progress.
• Coordinate with sales and internal teams to deliver solutions and resolve challenging customer requests or escalations.

Requirements

• 1–3 years of experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager, or in a relevant technology-industry role.
• BA/BS degree in Business Administration, Sales, or a related field.
• Ability to communicate, present, and influence stakeholders at all organizational levels, including executives.
• Experience delivering client-focused solutions and managing multiple account projects with strong attention to detail.
• Excellent listening, negotiation, presentation, verbal, and written communication skills.
• Must be eligible to work in the United States without sponsorship.

Culture & Benefits

• Medical, dental, and vision benefits.
• 401(k) savings plan with company match.
• Flexible planned paid time off and generous sick leave.
• Employer-paid parental leave and short-term disability.
• Inclusive, purpose-driven culture with community involvement.
• Work-life balance and remote work flexibility.