Account Manager (SaaS)

Location: USA - Woburn, Massachusetts. Domestic travel of up to 25% annually is required.

Salary: $90,000–$120,000 annual base salary, plus commissions.

Company

hirify.global develops and licenses typefaces, font technologies, and creative technology solutions for global brands and creative professionals.

What you will do

• Own and grow a portfolio of enterprise accounts while achieving retention and expansion targets of 90% or higher.
• Develop strategic account plans to increase adoption and drive revenue growth.
• Identify, qualify, and close upsell and cross-sell opportunities based on client needs and business objectives.
• Lead renewals, negotiations, and expansion discussions with senior stakeholders.
• Collaborate with marketing, product, and customer support to maximize client value.
• Track pipeline and performance in CRM tools, maintain accurate forecasts, and share customer insights internally.

Requirements

• Bachelor’s degree in business or a related field.
• 4–7 years of experience in account management, sales, or customer growth within SaaS, digital media, or technology.
• Proven success meeting or exceeding sales and retention goals.
• Strong communication, negotiation, presentation, prospecting, planning, and account management skills.
• CRM knowledge is required; Salesforce experience is preferred.
• Ability to travel domestically up to 25% annually.

Culture & Benefits

• Extensive development and training opportunities.
• Flexible work arrangements with unlimited vacation and sick time.
• Medical, dental, and vision coverage.
• Generous 401(k) matching.
• Employee events and engagement activities.