Account Manager

TL;DR

Account Manager (SaaS/Design): Managing and growing a portfolio of enterprise clients for a global leader in type and font technology with an accent on consultative selling and strategic account planning. Focus on driving retention and expansion revenue, building deep relationships with senior stakeholders, and aligning creative solutions with client business objectives.

Location: Must be based in Woburn, MA, USA

Salary: $90,000 – $120,000 annual base salary plus commissions

Company

hirify.global is a global leader in type and technology, providing design solutions and font management for the world’s biggest brands.

What you will do

• Own and grow a portfolio of existing enterprise accounts to meet or exceed 90%+ retention and expansion targets.
• Develop and execute strategic account plans to uncover new revenue opportunities and increase product adoption.
• Identify, qualify, and close upsell and cross-sell opportunities by understanding client business challenges.
• Act as a trusted advisor to senior-level decision-makers across creative, marketing, and procurement teams.
• Lead end-to-end client negotiations, including renewals and expansion discussions.
• Collaborate with marketing, product, and support teams to ensure seamless delivery and maximize client value.

Requirements

• Bachelor’s degree in business or a related field.
• 4-7 years of experience in account management, sales, or customer growth within SaaS or technology environments.
• Proven track record of meeting or exceeding sales and retention goals.
• Strong communication, negotiation, and presentation skills.
• Proficiency in CRM tools, with preference for Salesforce experience.
• Ability to travel domestically up to 25% annually.

Culture & Benefits

• Competitive medical, dental, and vision coverage.
• Generous 401k match program.
• Flexible work arrangements with unlimited vacation and sick time.
• Extensive professional development and training opportunities.
• Highly engaged internal events committee.