Bilingual Medical Assistant (eClinicalWorks)

Location: Permanent work from home with a Monday–Friday schedule from 8:30 AM to 5:00 PM Pacific Time; schedule references Anaheim, CA.

Company

hirify.global provides remote staffing and placement services, connecting professionals with client organizations.

What you will do

• Manage patient scheduling, rescheduling, reminders, provider calendars, and high-volume communications across phone, email, text, and patient portals.
• Process intake forms, insurance verification, prior authorizations, referrals, billing support, charge entry, and denial follow-up.
• Create and maintain complete electronic medical records in eClinicalWorks, including operative reports, pathology, laboratory, imaging, and outside records.
• Coordinate procedure preparation and follow-up, draft medical communications, and monitor diagnostic results for timely provider review.
• Support telehealth workflows, HIPAA compliance, quality initiatives, turnaround-time tracking, and office logs.

Requirements

• Proficiency in eClinicalWorks is required.
• At least 2 years of experience handling medical insurance authorizations and strong hands-on medical-field experience.
• Written and verbal fluency in English and Spanish is required.
• Previous HIPAA training is required; HIPAA certification is preferred.
• Experience in fast-paced medical offices, high-volume communication, multitasking, organization, and prioritization.
• Dependability, initiative, a leadership mindset, and willingness to work extra hours as needed.

Culture & Benefits

• Permanent work from home.
• Independent contractor engagement.
• Health insurance coverage for eligible locations.
• Full-time schedule of 35 or more hours per week, including a 30-minute unpaid lunch and two 10-minute paid breaks.
• Immediate hiring opportunity.

Hiring process

• Complete the application with assessment questions, a technical check, and a voice recording.
• Hourly pay is determined based on performance during the application process; complete submissions receive priority review.