Clinic Operations Specialist

Location: United States; must reside in the SF Bay Area and regularly commute across clinics in San Francisco, Oakland, San Jose, and Sacramento. In-office work may be required up to 5 days per week, with travel of approximately 75% for launches outside Northern California. Hiring is currently unavailable in Hawaii.

Salary: $91,000–$106,400 annual base salary, plus equity; no bonus.

Company

hirify.global provides evidence-based, compassionate mental healthcare designed to improve access and support whole-person well-being.

What you will do

• Own the physical readiness and daily management of Northern California clinic locations.
• Support therapists as the primary local point of contact and resolve platform, scheduling, and facility issues.
• Identify and remove operational roadblocks involving access controls, keycards, inventory, room bookings, and administrative processes.
• Lead hands-on setup and launches of new clinic spaces, including locations outside Northern California.
• Coordinate with Support, Marketing, and Provider Success to keep clinic operations reliable and efficient.
• Use dashboards and office performance data to track provider sign-ups, slot data, and office usage.

Requirements

• 3+ years of hands-on experience in office operations, property management, event management, or customer service.
• Demonstrated ability to independently resolve physical and administrative problems with durable, scalable solutions.
• Strong written and verbal communication skills for resolving issues and aligning stakeholders.
• Proficiency in Google Sheets and basic data visualization.
• Ability to quickly learn proprietary software and operational tools, including custom operations applications and Hex dashboards.
• Residence in the SF Bay Area, reliable transportation for regular travel across four clinic locations, availability for up to 5 days per week in-office, and willingness to travel approximately 75% for new-site launches.

Nice to have

• At least one year of experience managing physical spaces such as offices, clinics, events, hotels, or coworking locations.
• At least one year of experience at a high-growth startup.
• Strong analytical skills and experience using dashboards to analyze office performance data.

Culture & Benefits

• Remote-first work environment with location limited to the United States and no hiring in Hawaii.
• Medical, dental, vision, life, disability, and FSA/HSA benefits.
• 401(k) plan access, paid parental leave, generous time off, and two company-wide shutdown weeks per year for most employees.
• Employee Assistance Program and year-round wellness initiatives with a $50 monthly wellness stipend.
• Home office stipend plus a $50 monthly internet or cell phone stipend.
• Quarterly department stipend, community groups, and employee resource groups supporting inclusion and belonging.