Director, Competitive Intelligence (AI)

Location: Atlanta, Georgia, USA; Austin, Texas, USA; Portland, Oregon, USA

Estimated base pay: $180,000–$225,000 USD annually, plus eligibility for a corporate bonus plan.

Company

hirify.global develops an intelligent observability platform that helps companies monitor and optimize complex digital applications in an AI-first environment.

What you will do

• Own and scale the global competitive intelligence program, including competitor tracking, battlecards, competitive playbooks, and the CI platform.
• Build technically accurate competitive coverage across observability, monitoring, APM, infrastructure, logs, digital experience monitoring, and AIOps.
• Oversee customer and sales win/loss interviews and turn findings into recommendations, win stories, and swap stories.
• Advise Product Management, Product Marketing, Sales, and Analyst Relations on positioning and competitive strategy.
• Deliver executive and field briefings that connect CI activity with competitive ARR and win rates.
• Scale AI-enabled CI workflows and integrations with Salesforce, Slack, and enablement tools.

Requirements

• 8+ years of progressive competitive intelligence experience, preferably in observability, monitoring, AIOps, DevOps, or infrastructure and cloud software.
• Bachelor’s degree in computer science, engineering, or a related technical discipline, or equivalent hands-on technical experience.
• 4+ years of people management experience and 4+ years building and operating CI programs and platforms at scale.
• Deep understanding of observability and AIOps technologies, including APM, distributed tracing, telemetry, OpenTelemetry, infrastructure, and Kubernetes observability.
• Experience developing battlecards, competitive playbooks, and win/loss programs, using market intelligence tools, and partnering across Product, Product Marketing, Sales, and Analyst Relations.
• Experience designing AI or agentic workflows, familiarity with Anthropic and Vertex/Gemini APIs, and experience integrating CI content into CRM and enablement platforms.

Culture & Benefits

• Flexible workforce model supporting office-based, remote, and hybrid workplaces.
• Healthcare, dental, vision, parental leave and planning, and mental health benefits.
• 401(k) plan with company match, flexible time off, 11 paid holidays, and volunteer time off.
• Inclusive workplace focused on diverse backgrounds, abilities, and perspectives.
• Visa sponsorship is not available for this position.

Hiring process

• Employment eligibility and identity verification are required.
• A criminal background check is required.
• Some roles may require an export compliance assessment.