Field Service Technician (Gaming)

Location: Tulsa, Oklahoma, United States; daily travel within the assigned territory and regional or national travel required

Salary: $22.00–$32.00 per hour

Company

hirify.global develops gaming content, technology, casino gaming machines, and free-to-play mobile games for B2B customers and players worldwide.

What you will do

• Install, convert, troubleshoot, repair, maintain, and remove gaming machines, signs, and gaming controllers.
• Respond to customer calls and emergency requests, prioritizing critical technical issues.
• Complete pre-site surveys, installations, scheduled service activities, and service documentation.
• Review installation documents, identify required parts, and maintain inventory accuracy.
• Support customers with technical inquiries and report service trends and challenges.
• Operate service vehicles and box trucks while following safety and regulatory requirements.

Requirements

• High school diploma, GED, or equivalent work experience.
• At least 21 years of age.
• Clean and valid driver's license with an insurable driving record.
• Authorization to work full-time in the United States without current or future visa sponsorship.
• Ability to obtain and maintain a gaming license as required by the assigned location.
• Ability to travel daily within the assigned territory, with regional and national travel of up to 30% and overall travel expectations of up to 50%.
• Ability to lift at least 50 pounds, push up to 250 pounds with moving equipment, climb ladders, and drive for extended periods.

Nice to have

• Experience as a slot technician or in field service for technical products.
• Experience with electronics, mechanics, diagnostics, on-call work, or business travel.

Culture & Benefits

• People-first culture centered on customer service, collaboration, professionalism, and responsible gameplay.
• Hands-on and virtual training during the first six months.
• Health, dental, and vision insurance.
• Paid time off and a 401(k) plan with employer matching.
• Global career opportunities in gaming entertainment.

Hiring process

• Employment is subject to mandatory background screening, fingerprinting, regulatory approvals, and applicable gaming licenses or registrations.