Revenue Operations Specialist (SaaS)

Location

Location: Chicago, Illinois, United States (On-site)

Salary: $63,000 - $70,000 per year including base and variable compensation

Company

hirify.global is a leader in AI and ERP solutions for local and state governments in the U.S., serving over 2,000 public sector organizations with enterprise asset management, procurement, accounting, billing, and transparency products.

What you will do

• Execute a comprehensive renewals playbook to streamline renewal processes and improve customer retention
• Collaborate with Customer Success and Sales teams to create targeted outreach and engagement campaigns
• Prepare pricing schedules and negotiate pricing to achieve mutually beneficial agreements
• Work with Legal and Finance teams to draft and execute renewal contracts ensuring compliance
• Maintain accurate renewals forecasts and proactively identify risks and challenges
• Engage in cross-functional collaboration to gather documentation and resources for performance metrics

Requirements

• Location: Must be based in Chicago, IL and work on-site
• Minimum 1 year experience in Sales, Account Management, Deal Desk, or Customer Success in SaaS
• Proven success in fast-paced, high-growth technology environments
• Proficient in contract verification, data integrity, and renewal subscription compliance
• Strong communication skills with ability to explain technical subjects to non-technical users
• Bachelor’s degree in a relevant field preferred

Culture & Benefits

• Comprehensive healthcare options for individuals and families
• Flexible vacation policy and paid company holidays
• 401(k) with company match
• Paid parental leave, wellness stipends, and HSA contributions
• Professional development and growth opportunities
• Collaborative office environment with weekly catered lunches