Business Development Representative (Logistics)

Location: Chicago, IL; in-office Monday through Friday, 8:00 AM–5:00 PM, with some schedule flexibility based on coverage. Occasional travel of less than 20% is required.

Salary: $70,000–$104,500 annually, plus eligibility for monthly performance incentives.

Company

A logistics technology company providing freight-tech services, data-driven network solutions, and integrated supply chain execution across North America and Mexico.

What you will do

• Develop assigned customer accounts using data-driven sales techniques to increase revenue and gross profit.
• Coordinate account onboarding and implement load tender, tracking, and issue-resolution procedures with Operations.
• Negotiate pricing for orders from assigned accounts.
• Maintain accurate load, rate, and customer communication records in CRM and TMS platforms.
• Monitor account performance, service levels, and customer satisfaction, addressing risks and escalations proactively.
• Serve as the customer-facing point of contact for account-specific issue resolution and stay current on industry trends.

Requirements

• At least 2 years of successful experience in sales, account management, or operations within a freight brokerage or similar environment.
• Strong negotiation, communication, problem-solving, and networking skills.
• Ability to analyze data and develop strategies for account growth.
• Ability to deliver results in a fast-paced, dynamic environment.
• Ability to work in the Chicago office Monday through Friday.

Culture & Benefits

• Learning and development resources, access to subject-matter experts, and opportunities for internal mobility.
• Employee referral program and Employee Resource Groups.
• Paid time off, floating holidays, volunteer time, rollover options, and paid parental leave.
• Medical, dental, vision, 401(k) with match, flexible spending, dependent care, mass transit, and health savings account plans.
• Short- and long-term disability coverage and subsidized life insurance.
• Annual fundraising and volunteer events supporting local communities.