Senior Key Account Manager (Fintech)

Location: Onsite office near Montecasino in Fourways, Johannesburg, South Africa

Company

Interfile, part of hirify.global, develops and operates large-scale electronic service platforms for electronic bill presentment and payment, serving corporate clients and government departments in South Africa.

What you will do

• Own, retain, and grow priority South African public-sector accounts, including the Department of Home Affairs and the City of Johannesburg.
• Develop strategic account plans covering stakeholders, procurement and budget cycles, renewals, risks, competitors, and growth opportunities.
• Lead client business reviews, executive governance, account-based opportunities, proposals, tenders, presentations, and negotiations.
• Manage contracts exceeding R200 million, including revenue, margins, billing dependencies, milestones, variations, renewals, risks, and forecasting.
• Coordinate Delivery, Support, Product, R&D, PMO, Finance, Legal, Executive, channel, and delivery-partner teams.
• Drive upsell, cross-sell, wallet-share growth, competitor displacement, and continuous improvement based on client feedback.

Requirements

• Bachelor's degree in Business Administration, Marketing, Commerce, or a related field.
• Strategic Selling or equivalent sales methodology training.
• 10+ years of enterprise solution sales or key account management experience, including at least 5 years with complex South African public-sector clients.
• Previous responsibility for large government and metropolitan municipality accounts, including the Department of Home Affairs and the City of Johannesburg.
• Experience managing contracts exceeding R200 million, public-sector tenders, procurement cycles, negotiations, renewals, forecasting, and executive reporting.
• Strong commercial, communication, negotiation, CRM, account-planning, governance, and cross-functional leadership skills, with knowledge of PFMA, MFMA, Treasury, and public-sector supply-chain requirements.

Nice to have

• Postgraduate qualification in Business Administration, Management, Leadership, or a related field, such as an MBA.

Culture & Benefits

• Modern onsite office environment near Montecasino in Fourways.
• On-site gym and canteen.
• Collaborative office spaces.