Accounts Receivable and Collection Specialist (SaaS)

Location: Hybrid, with regular time in the Liberty Village office in Toronto, Canada.

Salary: $52,000–$62,000 CAD per year, depending on experience, skills, and market data.

Company

hirify.global provides a SaaS employee recognition and rewards platform used by more than 4.3 million people across 190 countries.

What you will do

• Execute accounts receivable processes, including analysis, reconciliations, journal entries, and follow-up on open items.
• Identify outstanding receivables and contact customers to discuss and resolve overdue balances.
• Resolve billing and customer credit issues and support timely payments.
• Generate monthly reports and assist with account reconciliations.
• Collaborate with Finance, Customer Success, Sales, Operations, and internal and external customers to address inquiries and recommend solutions.
• Support process improvement initiatives, financial audits, and collaboration with external auditors.

Requirements

• Bachelor’s degree in Accounting, Finance, or Business Administration.
• At least 2 years of experience in accounting, accounts receivable, and/or collections.
• Advanced knowledge of collection techniques and billing procedures.
• Hands-on experience with ERP systems.
• Strong attention to detail, prioritization skills, and the ability to meet time-sensitive deadlines.
• Effective written and verbal communication and relationship-building skills.
• Proficiency in Microsoft Office, including advanced knowledge of Microsoft Excel.

Nice to have

• Experience with NetSuite and Salesforce.
• Experience working in a fast-paced SaaS environment.

Culture & Benefits

• Permanent full-time employment with hybrid flexibility in Toronto.
• Health benefits and life insurance coverage from the first day.
• Parental leave top-up, employer-matched RRSP contributions, and flexible vacation.
• Recognition and rewards program, employee and family assistance program, and regular connection and well-being events.
• Professional development through LinkedIn Learning, mentorship, and career growth support.
• Employee resource groups and an inclusive workplace focused on belonging, recognition, and diversity.