Accounts Receivable and Collection Specialist (SaaS)

Location: Hybrid in Toronto, Canada, with time in the Liberty Village office

Salary: CAD 52,000–62,000 per year, depending on experience, skills, and market data

Company

hirify.global provides an employee recognition and rewards platform used by more than 4.3 million users across 190 countries.

What you will do

• Manage customer collections, identify outstanding receivables, and follow up with customers regarding overdue balances.
• Perform accounts receivable analysis, account reconciliations, journal entries, and follow-up on open items.
• Resolve billing and customer credit issues while encouraging timely payments and maintaining positive relationships.
• Generate monthly reports and respond to internal and external customer inquiries.
• Recommend process improvements and help develop scalable finance policies and procedures.
• Assist with financial audits and collaborate with external auditors.

Requirements

• Bachelor’s degree in Accounting, Finance, or Business Administration.
• 2+ years of experience in accounting, accounts receivable, and/or collections.
• Advanced knowledge of collection techniques and billing procedures.
• Hands-on experience with ERP systems; NetSuite and Salesforce experience is advantageous.
• Strong attention to detail, prioritization, communication, negotiation, and relationship-building skills.
• Proficiency in Microsoft Office, including advanced knowledge of Excel, and the ability to work independently with time-sensitive deadlines.

Nice to have

• Experience working in a fast-paced SaaS environment.
• Experience with NetSuite and Salesforce.

Culture & Benefits

• Recognition and rewards program.
• Health benefits and life insurance coverage beginning on the first day.
• Parental leave top-up and employer-matched RRSP contributions.
• Flexible vacation, employee and family assistance services, and mental health, legal, and financial counselling.
• Professional development through LinkedIn Learning, mentorship, and career-growth support.
• Employee resource groups and regular events focused on diversity, connection, belonging, and well-being.