GCM Account Manager

Location: Hong Kong

Company

hirify.global provides financial solutions and services.

What you will do

• Manage post-sale activities and maintain long-term relationships with assigned customers.
• Respond to customer requests, resolve production-related issues, and keep Sales informed about project status and changes.
• Consult with customers to understand business goals and develop improved solutions.
• Identify up-sell opportunities and support Sales calls to secure new business and expand product offerings.
• Prepare sales presentations, collateral, RFPs, and RFQs for existing accounts and new business opportunities.
• Maintain account records, prepare sales reports, and analyze data to identify revenue, cost-containment, and business-development opportunities.

Requirements

• Bachelor's degree in a relevant discipline with 5–7 years of relevant experience, or a comparable combination of applicable experience.
• Ability to analyze complex problems, identify critical variables, and develop effective solutions.
• Strong business acumen, collaboration, organization, and prioritization skills.
• Excellent written and verbal communication skills, including the ability to adapt communication style to the audience.
• Strong functional computer knowledge and proficiency with the tools and applications required for the role.
• Ability to mentor junior-level team members in the use of relevant tools and systems.

Culture & Benefits

• Collaborative work with customers, Sales representatives, and management.
• Involvement in customer projects and special initiatives.
• Opportunity to contribute to service expansion and new business development.