Corporate Travel Support

Location: 100% onsite at the Bridgetowne site, 15th Floor, Exxa Tower, Bridgetowne Libis, Quezon City, NCR, Philippines

Company

hirify.global, part of Capgemini, provides AI-powered intelligent operations and transformation services for clients across multiple industries.

What you will do

• Manage daily operations to maintain customer satisfaction and meet client requirements.
• Act as a ticketing subject-matter expert and support the team with complex itinerary issues.
• Supervise a team of L2 resources trained in complex itineraries.
• Track and achieve team KPIs and SLAs.
• Lead conference calls and coordinate operational delivery.
• Prepare dashboards and reports in Excel and presentation formats.

Requirements

• Corporate travel account experience is required.
• Expertise with GDS platforms such as Sabre and Amadeus.
• At least 2–5 years of management experience in corporate travel or GDS operations, depending on the role.
• Experience supervising teams, delivering through people, and performing administrative functions.
• Fluent spoken and written English.
• Strong analytical, conflict management, and team leadership skills.

Culture & Benefits

• Structured career path with coaching, mentoring, and professional development.
• Internal career progression opportunities within a growing team.
• Free HMO coverage for employees and dependents from Day 1.
• Paid leaves and skills training opportunities.
• Safe work environment and opportunities to participate in community initiatives through the hirify.global Cares Foundation.