Account Manager - New Business Development (SaaS)

Location: Ideally based in Sydney, Australia, with a hybrid home/office arrangement; domestic and occasional international travel required. The role supports customers across Australia, New Zealand, and the Pacific Islands.

Company

hirify.global provides information, analytics, data, and digital solutions supporting science, healthcare, clinical practice, and higher education.

What you will do

• Drive new sales for digital clinical and education solutions across healthcare and higher education institutions.
• Identify, prospect, negotiate, and close new business while expanding solutions within existing accounts.
• Build relationships with C-suite executives, senior technical stakeholders, and academic leaders.
• Manage the full customer cycle from discovery and qualification through solution design and close.
• Handle technical objections, compliance discussions, governance, and RFPs in collaboration with commercial and technical teams.
• Develop territory and account plans, maintain Salesforce data, manage the pipeline, and forecast revenue.

Requirements

• 3–5 years of experience in account management or consultative sales, ideally in healthcare, technology, or academia.
• Demonstrated new-business development experience, including prospecting, negotiation, and closing.
• Ability to engage both technical and non-technical senior stakeholders, including CTOs and Deans.
• Comfort with SaaS platforms, APIs, data infrastructure, and AI-enabled products.
• Strong commercial, analytical, planning, written, verbal, and presentation skills.
• Proficiency with Salesforce or a similar CRM platform and willingness to travel domestically and internationally.

Nice to have

• Clinical experience or relevant qualifications.
• Experience in healthcare and/or academic markets.
• Experience with sales methodologies such as MEDDPICC or Franklin Covey.

Culture & Benefits

• Hybrid working arrangements and flexible working hours.
• Wellbeing initiatives and health benefits.
• Shared parental leave and benefits for employees and their families.
• Life assurance and accident policies.
• Access to learning and development resources in an inclusive, collaborative environment.

Hiring process

• Reasonable adjustments and accessibility support are available throughout the hiring process.