Account Manager (SaaS)

TL;DR

Account Manager (SaaS): Maintaining post-sales relationships with partners to expand and diversify their product service offering with an accent on account growth and utilization. Focus on conducting quarterly business reviews, managing renewals, and identifying sales-qualified opportunities to build the expansion pipeline.

Location: Sydney, AUS (Remote, Hybrid, or Onsite depending on location)

Company

A global leading software company providing a suite of tools for technology solution providers to manage businesses and automate service delivery.

What you will do

• Manage and support a pre-defined list of growth partners as the hirify.global ambassador.
• Conduct outbound proactive calls to cultivate additional business and increase product breadth.
• Perform quarterly business reviews to align with partner objectives and growth projections.
• Identify sales-qualified opportunities to build the expansion pipeline for Sales teams.
• Manage renewal notifications and ensure partners continue to renew agreements.
• Collaborate cross-functionally with Partner Success and other sellers to maximize account coverage.

Requirements

• Bachelor's degree in a related field or equivalent business experience.
• 3+ years of relevant experience in account management or sales.
• Familiarity with MEDDIC/BANT forecast methodology.
• Experience with Salesforce or other CRM systems.
• Ability to manage projects independently and provide world-class customer service.
• Must be based in Sydney, AUS

Culture & Benefits

• Inclusive, positive culture that values unique contributions and perspectives.
• Community-driven environment dedicated to the success of technology partners.
• Flexible work arrangements (Remote, Hybrid, or Onsite depending on location).
• Equal Opportunity Employer with a commitment to diversity and inclusion.