Account Manager (SaaS)

TL;DR

Account Manager (SaaS): Expanding existing accounts and driving revenue growth within a defined portfolio with an accent on upselling, cross-selling, and strategic account planning. Focus on strengthening client relationships and consistently exceeding sales quotas in a performance-driven environment.

Location: Sydney, NSW

Company

hirify.global is a leading provider of AI-powered IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide.

What you will do

• Take full ownership of revenue targets, meeting and exceeding quotas via upsell and cross-sell strategies.
• Proactively engage customers to identify growth opportunities and maximize account value across the product suite.
• Build and maintain strong relationships with key decision-makers as a trusted advisor.
• Develop and execute tailored account plans and conduct regular business reviews to drive pipeline.
• Monitor product usage and adoption metrics to address gaps and increase customer lifetime value.
• Collaborate with Customer Success and Sales teams to ensure seamless delivery and maximize retention.

Requirements

• Proven experience in a quota-carrying sales role (Account Management or Account Executive), ideally in SaaS or technology.
• Demonstrated track record of consistently meeting or exceeding sales targets.
• Strong commercial mindset with a focus on revenue growth and account expansion.
• Proficiency in Salesforce for pipeline management and forecasting.
• Excellent communication, negotiation, and stakeholder management skills.
• Ability to thrive in a fast-paced, performance-driven environment.

Culture & Benefits

• Opportunity to join a high-growth "rocket ship" company with sustained double-digit growth.
• Performance-driven environment that rewards those who go above and beyond for customers.
• Backed by Insight Venture Partners, a leading global private equity firm.
• Equal employment opportunity environment.