Workforce Management Specialist

Location: Permanent work from home; Monday to Friday, 9:00 AM to 5:00 PM Victoria time

Compensation: Hourly pay rate determined based on performance during the application process.

Company

hirify.global provides contractor-based staffing and recruitment services, placing professionals with clients.

What you will do

• Manage end-to-end Vacation Care rosters for a region, ensuring staffing levels meet ratio, compliance, and operational requirements.
• Draft, publish, and review rosters to identify overstaffing, understaffing, and staffing gaps.
• Manage last-minute shift vacancies and cancellations using the internal staffing pool and partner agencies when needed.
• Coordinate with Directors, VAC Coordinators, HR, Recruitment, and Area Managers to resolve rostering issues and provide staffing support.
• Create and maintain roster templates, availability surveys, and daily, weekly, and fortnightly staffing reports.
• Monitor certifications, staffing compliance, labor spending, onboarding, and roster publication timelines.

Requirements

• At least 2 years of experience in Workforce Management or Workforce Planning.
• Previous experience as a Resource Team Leader handling WFM Analysts and Schedulers.
• Experience managing large-scale workforce schedules across multiple sites.
• Strong Excel skills, including standard to complex formulas and spreadsheet reporting.
• Excellent verbal and written communication, organization, analytical, and prioritization skills.
• Ability to identify staffing risks, prioritize actions, balance employee needs with business requirements, and collaborate with multiple stakeholders.

Culture & Benefits

• Permanent work-from-home arrangement.
• Independent contractor engagement with immediate hiring.
• Health insurance coverage for eligible locations.
• Values include integrity, accountability, collaboration, innovation, and continuous improvement.

Hiring process

• Complete application assessment questions, a technical check, and a voice recording.
• Hourly pay rate is established based on performance during the application process.