Associate Revenue Operations Analyst (SaaS)

Location: Hybrid, based in the United States, with in-person collaboration at the South Jordan office two days per week on Tuesday and Thursday.

Company

hirify.global develops visual collaboration products, including Lucidchart, Lucidspark, and airfocus, for more than 100 million users worldwide.

What you will do

• Design, document, automate, and train sales teams on channel workflows.
• Manage reseller transactions, service-level agreements, and cross-functional coordination with Sales, Finance, and Customer Success.
• Maintain partner data integrity in Salesforce as a reliable source for leadership decision-making.
• Coordinate partner onboarding, contracting, and ongoing relationship management.
• Identify operational bottlenecks and apply automation and AI tools to improve workflows.
• Analyze reseller performance and conduct business and market analyses for senior management.

Requirements

• Bachelor’s degree in a quantitative or analytical discipline such as Economics, Business Analytics, Finance, Information Systems, or a related field.
• 0–1 years of relevant professional experience.
• Foundational experience with Salesforce, HubSpot, or another CRM platform.
• Strong Microsoft Excel skills, including VLOOKUPs, pivot tables, and data formulas.
• Ability to manage multiple priorities, complete projects independently, and maintain accurate documentation and reporting.
• Strong communication, research, presentation, organizational, and problem-solving skills.

Nice to have

• Internship or professional experience in a SaaS or technology environment.
• Familiarity with Tableau, SQL, database tools, or productivity AI applications.
• Understanding of channel sales, reseller models, or indirect go-to-market strategies.

Culture & Benefits

• Hybrid work combining remote work with office collaboration.
• Work environment focused on innovation, empowerment, initiative, ownership, teamwork, and inclusion.
• Collaboration with senior leadership and cross-functional stakeholders.