Director/VP, Revenue Operations and Commercial Systems (SaaS)

Location: Remote

Salary: $180,000–$220,000 USD annually

Company

hirify.global provides clinical data services and the elluminate Clinical Data Cloud to life sciences organizations, supporting digital trials and advanced analytics.

What you will do

• Own Salesforce and the broader commercial systems environment as the business owner.
• Define the Salesforce and commercial technology roadmap and establish Salesforce as the system of record for commercial execution and forecasting.
• Set commercial metrics, data standards, forecast categories, sales stages, and governance processes.
• Design and manage standardized forecasting, pipeline inspection, opportunity health tracking, and forecast accuracy measurement.
• Build trusted board-level and executive reporting and reconcile Salesforce data with Finance actuals.
• Prioritize roadmap initiatives and manage external implementation and consulting partners.

Requirements

• 10–15+ years of experience in Revenue Operations, Sales Operations, or commercial systems leadership.
• Direct ownership of enterprise-wide sales forecasting and executive or board-level commercial reporting.
• Experience repairing low-adoption or poorly governed Salesforce environments and managing Salesforce architecture, integrations, and administration oversight.
• Experience reconciling Salesforce or sales reporting with Finance actuals and establishing pipeline, opportunity, and data governance standards.
• Ability to change sales management behavior and operating discipline without direct authority.
• Exceptional executive communication skills across Sales, Finance, Customer Success, Marketing, and Product.

Nice to have

• Experience selecting or implementing CPQ platforms.
• Experience with AI-enabled workflow automation for commercial processes.
• Background in B2B SaaS, healthcare technology, or clinical and life sciences technology.
• Experience supporting executive steering committees or board-level reporting.

Culture & Benefits

• Remote work environment.
• People-first, inclusive culture focused on diversity and individual contributions.
• Opportunities for learning, growth, and continuous improvement.
• Recognition through the 2025 Top Workplaces USA Award for Remote Work and Culture Excellence Awards.
• Equal opportunity employment practices.