Product Manager (Telephony)

Location: NAMER; remote or hybrid from the San Francisco HQ

Salary: $225,000–$265,000 annually plus equity

Company

hirify.global builds infrastructure for voice-driven computing, enabling developers to build, test, deploy, scale, and observe voice AI agents in production.

What you will do

• Own the product vision and roadmap for hirify.global Telephony in partnership with engineering leadership.
• Define SIP compatibility across carriers, PBXs, contact centers, and enterprise phone systems.
• Expand hirify.global Phone Numbers beyond the initial US coverage, including country availability and regulatory readiness.
• Research customer workflows and production call failures to prioritize product improvements.
• Own telephony pricing, packaging, cost structure, and margin optimization as usage grows.

Requirements

• 8+ years of product management experience at a senior or staff level, including substantial experience with developer-facing products.
• Technical understanding of protocols, media paths, latency, call quality, reliability, and failure modes.
• Experience owning products where uptime and quality are critical.
• Ability to influence engineering and cross-functional partners through clear communication, trust, and judgment.
• Strong customer orientation, written and verbal communication, prioritization, and comfort with ambiguity.

Nice to have

• Experience building telephony, CPaaS, SIP, or voice communications products used in production.
• Familiarity with SIP, RTP/SRTP, DTMF, voice codecs, and call transfer.
• Experience with carrier interconnects, number provisioning and porting, telecom regulation, and compliance.
• Background in developer tools, infrastructure, communications, voice AI, real-time communication, or contact center platforms.
• Experience with usage-based pricing and cost or margin optimization.

Culture & Benefits

• Opportunity to build core infrastructure for voice AI applications.
• Contribution to open source alongside experienced engineers.
• Competitive salary and equity package.
• Health, dental, and vision benefits.
• Flexible vacation policy and a collaborative in-office culture at the San Francisco HQ.