ITAD Administrative Operations Manager

Location: Remote from Kenya or South Africa, with availability during U.S. business hours

Company

hirify.global is recruiting for a client building a growing IT Asset Disposition (ITAD) organization.

What you will do

• Own and improve administrative systems and repeatable workflows across multiple operational functions.
• Manage client onboarding documentation, CRM records, sales-to-operations handoffs, and communication histories.
• Maintain compliance and regulatory documentation, renewal tracking, and audit-ready records.
• Support invoicing and billing administration, including invoices, purchase orders, payment tracking, and financial documentation.
• Organize shipping, freight, vendor, contract, insurance, and service-partner records.
• Maintain HR administrative systems covering employee onboarding, offboarding, PTO, benefits, and employee records.

Requirements

• Experience in administrative operations management, operations coordination, administrative leadership, or a similar operations-focused role.
• Strong experience managing operational processes and administrative systems.
• Exceptional attention to detail, documentation accuracy, and digital organization.
• Ability to manage multiple documentation-heavy workflows independently and solve operational problems proactively.
• Strong written English communication skills and availability during U.S. business hours are required.
• Reliable high-speed internet and a professional remote work setup are required.

Nice to have

• Experience in IT Asset Disposition or other compliance-heavy, operations-intensive industries.
• Experience managing documentation across multiple departments.
• Familiarity with CRM systems and structured record-management environments.
• Experience supporting finance, logistics, compliance, or HR operations.
• Experience maintaining audit-ready documentation and standardizing administrative SOPs and workflows.

Culture & Benefits

• High-trust, fully remote work environment.
• Manager-level ownership of critical administrative operations.
• Cross-functional exposure to ITAD operations, compliance, finance, logistics, vendor management, and HR administration.
• Opportunity to build and improve scalable systems rather than only maintain existing processes.
• Potential growth into senior operations, business operations, compliance operations, or director-level roles.

Hiring process

• Initial phone screen followed by a video interview with a hirify.global recruiter.
• Practical assessment involving an administrative systems scenario.
• Client interview, offer, and onboarding; qualified candidates must complete a one-way Spark Hire video interview.