8 часов назад
Administrative Services Associate
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Administrative Services Associate (Operations): Coordinating business travel, contracts, service desk requests, operational data, employee engagement, internal communications, and knowledge management with an accent on organized administrative support and cross-functional coordination. Focus on maintaining accurate records, supporting risk management activities, analyzing operational metrics, and improving service desk and knowledge management processes.
Location: Hybrid in Nairobi, Kenya
Company
combines advanced technology with a global network of people to make unusable data usable and support real-world AI impact.
What you will do
- Coordinate employee business travel, including flights, hotels, logistics, itineraries, visa applications, travel insurance, and travel cost records.
- Administer team member contracts, maintain contract documentation, coordinate with internal teams, and track contract performance metrics.
- Support operations service desk requests, communicate issue updates, document resolutions, and analyze service desk metrics for improvement.
- Collect and maintain operational data, databases, dashboards, and reports in collaboration with other departments.
- Coordinate employee engagement programs, events, feedback collection, costs, and audio-visual arrangements.
- Support internal communications, knowledge management systems, and operational risk assessment activities.
Requirements
- Customer service support experience, including first-line investigation and diagnosis of service requests.
- Experience with contract administration, contract performance data, standard reporting, and basic risk management documentation.
- Strong communication, planning, organization, decision-making, and knowledge management skills.
- Proficiency with G-Suite and standard office productivity tools.
- Bachelor’s degree or diploma in Business Administration or a related field, or equivalent practical experience.
- 2–4 years of experience in an administrative, operations, or office support role.
Nice to have
- Experience coordinating travel arrangements or vendor relationships.
- Experience supporting employee engagement or internal communications initiatives.
- Familiarity with contract or asset management processes.
Culture & Benefits
- Mission-driven, people-centric, innovative, and globally connected work environment.
- Market-competitive salary with quarterly variable compensation.
- Comprehensive medical cover and group life insurance.
- Personal development and professional growth opportunities.
- Office snacks and lunch, plus periodic team-building and social events.
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