Disbursement Associate (18-month contract)

Location: Hybrid in Toronto, Ontario, Canada; rotating shifts between 8:00 a.m. and 8:00 p.m., with coverage on some Canadian statutory holidays.

Salary: CAD 43,000–63,000 per year, plus potential discretionary variable incentive.

Company

hirify.global provides the operating environment for processing member financial transactions and related service requests.

What you will do

• Review documents and validate legal and contractual requirements for disbursement requests.
• Calculate and process settlement cheques, fund transfers, rollovers, reactivations, loan repayments, dividends, and tax-related amounts.
• Handle ownership, assignment, and name changes, including partial surrenders and rider adjustments.
• Interpret divorce decrees, bankruptcy documents, and powers of attorney to confirm request validity.
• Respond to member, field, internal, and external inquiries and follow up on outstanding requirements.
• Support quality reviews, process improvements, user acceptance testing, projects, and operational coverage.

Requirements

• Related experience and knowledge of relevant provincial legislation.
• Strong computer skills, accurate keyboarding, and working knowledge of Word, Windows, and Excel.
• Excellent written and verbal communication, organization, customer service, and attention to detail.
• Strong mathematics skills and experience performing financial calculations, including cash values, dividends, tax gains, and withholding tax.
• Ability to work rotating shifts between 8:00 a.m. and 8:00 p.m. and cover some Canadian statutory holidays.
• Knowledge of Foresters products; Vantage system knowledge is an asset.

Nice to have

• Participation in LOMA or other self-development programs.

Culture & Benefits

• Full-time 18-month contract position.
• Eligible employees may participate in a discretionary variable incentive plan based on individual and company performance.
• Commitment to equal opportunity, inclusion, diversity, and equity.
• Candidate accommodations are available during the recruitment process.