Head of Supply, Operations (AI)

Location: Remote US

Salary: $135,680–$199,400 USD annually, with geographic pay tiers across the United States.

Company

hirify.global operates digital marketplaces and retail platforms for authentic sneakers, apparel, and accessories through GOAT, Flight Club, Grailed, and alias.

What you will do

• Design and manage the end-to-end seller acquisition funnel from lead generation through active listings.
• Build dashboards and reporting for CAC, conversion rates, time to first listing, pipeline velocity, listing quality, pricing, and marketplace liquidity.
• Develop supply-side growth forecasts using historical data and pipeline performance.
• Create sales incentive programs, quotas, contests, and SPIFFs for sales and account management teams.
• Own CRM administration, data hygiene, workflow automation, and sales enablement materials.
• Audit seller onboarding and remove bottlenecks to accelerate product listings.

Requirements

• 7+ years of experience in Sales Operations, including 2–3 years in a marketplace or platform-based business.
• Experience supporting seller acquisition for brands, retailers, or individual sellers.
• Strong analytical skills and the ability to turn complex data into executable sales strategies.
• Hands-on experience implementing and managing AI-powered sales tools.
• Understanding of predictive analytics and machine learning for forecasting and pipeline health.
• Experience designing sales compensation plans and fixing CRM automation or data-quality issues.

Culture & Benefits

• Remote work from the United States with compensation adjusted by home-state pay tier.
• 401(k) and paid time off.
• Medical, dental, vision, disability, and life insurance options.
• Work with a marketplace serving more than 60 million members across 170 countries.