Content and Training Specialist, Clinical Indication (Genetic Counseling)

Location: Remote, United States. Occasional travel or onsite attendance may be required for training, meetings, or operational needs.

Company

hirify.global operates in clinical genetic testing and laboratory services.

What you will do

• Curate and maintain clinical reference materials, SOPs, quick reference guides, and workflow documentation.
• Develop onboarding and ongoing training content for genetic counselors, assistants, and clinical support staff.
• Deliver virtual, hybrid, or in-person training and assess its effectiveness.
• Support quality assurance activities, audit readiness, documentation updates, and corrective or preventive actions.
• Contribute to workflow optimization, system improvement, and scalable clinical process improvements.
• Collaborate with clinical, laboratory, quality, and operational teams to keep training materials aligned with current standards.

Requirements

• Must be eligible to work in the United States without restrictions.
• 8–10+ years of experience in a clinical genetic testing laboratory.
• Master of Science or Master of Arts in Genetic Counseling from an ACGC-accredited program or equivalent.
• Board certification or board eligibility in Genetic Counseling through ABMGG or ABGC.
• In-depth knowledge of clinical and laboratory genetics, with strong written and verbal communication skills.
• Understanding of genetic testing laboratory regulatory and quality standards, including CLIA and CAP, plus proficiency with learning management and document management systems.

Nice to have

• Experience developing or delivering clinical training content in laboratory, healthcare, or operational settings.
• Experience with quality assurance, audit readiness, documentation updates, or corrective and preventive actions.
• Experience with workflow improvement, process optimization, or cross-functional system enhancement initiatives.

Culture & Benefits

• Primarily remote or office-based work with collaboration across clinical, laboratory, quality, and operational teams.
• Occasional exposure to laboratory environments or biohazard materials may occur depending on operational needs.
• Equal opportunity workplace committed to an inclusive and diverse environment.