Referral Coordinator (Medical Referrals)

Location: On-site at the Stamford and Norwalk clinics, with an alternating schedule of two or three days at each site. Additional coverage days may be required. US work authorization is required.

Salary: $51,779–$56,900 annually

Company

hirify.global is a global health and disaster relief organization providing medical care, medicine, supplies, and emergency aid, including through free clinics serving uninsured patients in Fairfield County.

What you will do

• Manage referrals initiated by the Stamford and Norwalk free clinics, including submissions, tracking, post-visit reporting, and invoice resolution.
• Schedule diagnostic and specialty appointments, provide appointment information, and support patient follow-up.
• Provide patient records and follow-up details to referral sources and retrieve diagnostic reports and results.
• Build relationships with medical referral sources, community organizations, and social service agencies.
• Identify social needs and connect patients with relevant community resources.
• Provide coverage for Patient Care Coordinators, including phone support, patient admission, schedule changes, acceptance procedures, recertification, and financial application assistance.

Requirements

• At least one year of front desk, registration, or referral experience.
• Fluency in English and Spanish.
• Familiarity with medical terminology and the ability to interpret conversations between healthcare providers and non-English-speaking patients.
• Strong organization, multitasking, follow-through, and written and verbal communication skills.
• Ability to work respectfully with a team, follow instructions, and suggest improvements.
• US work authorization is required.

Nice to have

• Experience in a medical office setting.
• Ability to learn Microsoft Office and electronic health record technologies.

Culture & Benefits

• Work supports access to free medical care for low-income, uninsured patients.
• Values emphasize equity, ethics, quality, teamwork, accountability, and continuous improvement.
• Employment is subject to screening, reference checks, credential verification, and a background check.
• No relocation assistance is provided.

Hiring process

• Application and virtual interview with People and Talent.
• Language assessment and virtual interview with hiring managers.
• On-site interview with clinic directors, followed by an offer, background check, and onboarding.