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Onsite Client Training Consultant (Auto/Mate DMS)

Формат работы
onsite
Тип работы
fulltime
Грейд
middle
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

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TL;DR
Onsite Client Training Consultant (Auto/Mate DMS): Delivering on-site and remote implementation training and expert consulting for Auto/Mate DMS service applications at automotive dealerships with an accent on system setup, reporting, and operational best practices. Focus on training dealership management, creating custom reports and dashboards, and completing installation-week training plans while traveling 75% of the time.

Location: Virtual US; 75% travel required, including on-site client training

Company

hirify.global provides data and software services that connect and transform vehicle lifecycle experiences for customers and partners worldwide.

What you will do

  • Deliver on-site consultation and training during new Auto/Mate Enterprise Software installations.
  • Advise dealership management on system setup, software usage, business processes, industry trends, and compliance requirements.
  • Gather operational data from dealership management to support decision-making and reporting.
  • Help customers create custom reports and dashboards for their reporting needs.
  • Monitor progress and complete the on-site training plan during the installation week.

Requirements

  • 3–5+ years of dealership Fixed Operations experience, including Service department management, required.
  • Strong experience delivering training and presentations in group and one-on-one settings.
  • Excellent communication and phone communication skills.
  • Ability to travel approximately 75% of the time and provide on-site client support.
  • Bachelor’s degree or an equivalent combination of education and experience preferred.
  • Proficiency in Microsoft Office Suite preferred.

Nice to have

  • 2–5 years of on-site implementation experience.
  • Prior Auto/Mate DMS experience.
  • Bilingual English/Spanish communication skills.

Culture & Benefits

  • Full-time employment with a global data and software services company.
  • Regular travel and direct engagement with automotive dealership clients.
  • Opportunity to build customer relationships and help dealerships improve operational efficiency and profitability.

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