Experience Researcher

Location: Plano, TX, United States

Company

hirify.global provides staffing services for professional roles.

What you will do

• Lead end-to-end experience and design research from discovery and methodology selection through fieldwork, analysis, synthesis, and delivery.
• Plan and conduct consumer interviews, usability studies, ethnography, contextual inquiry, concept testing, evaluative walkthroughs, and card sorting.
• Analyze qualitative data, identify themes and patterns, and connect findings with prior research and emerging use cases.
• Translate research findings into reports, presentations, narratives, insights, and actionable recommendations.
• Lead stakeholder debriefs and explain research rationale to product, design, digital, strategy, business, and executive partners.
• Manage multiple research projects and priorities while maintaining research quality and rigor.

Requirements

• At least four years of experience conducting consumer or experience research using qualitative and evaluative methods.
• At least four years of experience leading end-to-end research, including methodology planning, interviews, qualitative data analysis, and synthesis.
• Experience applying generative, evaluative, and usability research approaches and selecting methods for each use case.
• Strong collaboration, interpersonal, written, verbal, visual, and presentation skills, including communication with senior and executive leaders.
• Bachelor’s degree in psychology, human-computer interaction, UX research, cognitive science, or a related field, or four additional years of relevant experience.
• Required tools: FigJam, Microsoft Office including Excel and PowerPoint, and Maze.

Culture & Benefits

• Four-month project engagement.
• Cross-functional collaboration with product, design, digital, strategy, and business partners.
• Work in a fast-paced environment with multiple research priorities.