UX Researcher-CNBC, MS NOW and E! Online

Location: 900 Sylvan Avenue, Englewood Cliffs, New Jersey, United States; onsite role at CNBC Headquarters.

Salary: $100,000–$130,000 per year

Company

hirify.global is a publicly traded media and entertainment business operating news, business, sports, golf, and entertainment brands alongside digital products.

What you will do

• Plan, design, and conduct qualitative and quantitative UX research aligned with product roadmaps and business goals.
• Collaborate with Product Managers, Designers, Engineers, data analysts, and senior stakeholders to define research questions and hypotheses.
• Lead usability testing, user interviews, surveys, and ethnographic studies across CNBC, MS NOW, and E! Online products.
• Synthesize research and behavioral data into actionable insights, reports, personas, and journey maps.
• Present findings to executives and stakeholders to influence design direction and product strategy.
• Advocate for user needs and evidence-based decision-making throughout the product lifecycle.

Requirements

• At least 3 years of UX research experience in digital media.
• Proficiency in qualitative and quantitative research methods, with strong analytical skills for interpreting behavioral data.
• Excellent communication and presentation skills, including the ability to explain complex findings clearly and persuasively.
• Understanding of accessibility standards and inclusive design principles.
• Experience with web, mobile app, and OTT products in consumer-facing media, publishing, or B2C environments.
• Ability to work onsite at CNBC Headquarters in Englewood Cliffs, New Jersey.

Nice to have

• Experience presenting research findings to senior management with a clear point of view.
• Experience advocating for customers through research, data, and user testing.
• Experience in subscription businesses, news organizations, or content companies and publishers.
• Bachelor's degree; an MBA is a plus.

Culture & Benefits

• Company-sponsored medical, dental, and vision insurance.
• 401(k), paid leave, discounts, and additional employee perks.
• Free onsite fitness center with equipment and daily group classes.
• Gourmet cafeteria with daily specials, soup, and salad bars.
• Dry cleaning services and free shuttle transportation from multiple locations in Manhattan, Brooklyn, Hoboken, and Jersey City.

Hiring process

• External candidates may be required to attend an in-person interview at a hirify.global location before a hiring decision.