Client Success Manager (AdTech)

Location: New York, NY

Salary: $75,000–$105,000 per year

Company

hirify.global is an independent omnichannel ad tech platform for creating, delivering, measuring, and optimizing advertising across CTV, digital, linear, and social channels.

What you will do

• Serve as the primary day-to-day contact for a portfolio of client accounts.
• Coordinate internal and external cross-functional teams, deliverables, timelines, and campaign implementation.
• Analyze client objectives and campaign performance to identify insights, growth opportunities, and strategic recommendations.
• Partner with senior leadership and contribute to Quarterly Business Reviews with performance summaries, learnings, and next steps.
• Support revenue retention and expansion by aligning delivery and planning with client objectives.
• Validate billing details and resolve discrepancies with internal teams.

Requirements

• Proven project management skills and experience managing cross-functional account operations.
• Exceptional organization, attention to detail, ownership, and proactive execution.
• Proficiency in Microsoft Office Suite, including advanced Excel skills for data analysis and reporting.
• Strategic and critical thinking skills, with the ability to connect client goals to measurable solutions.
• Strong interpersonal, communication, and relationship-building skills.
• Revenue-focused approach to client retention, growth, and long-term business impact; comfort using AI tools to improve workflow efficiency.

Culture & Benefits

• Open paid time off, flexible scheduling, company holidays, and paid parental leave.
• Full medical, dental, vision, pharmacy, life, disability, mental health, and family planning benefits.
• 401(k) with company match, HSA contribution of up to $2,400, FSA, retirement planning, and employee assistance programs.
• Professional development, mentorship programs, employee resource groups, and volunteer and philanthropy opportunities.
• Wellness subscriptions, wellness seminars, health challenges, in-office and virtual events, and a collaborative work environment.