Customer Success Manager (AdTech)

TL;DR

Customer Success Manager (AdTech): Managing a portfolio of advertising clients to drive revenue and platform success with an accent on performance marketing strategy and data-driven optimization. Focus on building strategic partnerships, troubleshooting campaign delivery, and providing actionable insights to enterprise-level advertisers.

Location: Must be based in the United States. Availability required during coordination hours: Mon-Fri, 9am-3pm Pacific Time.

Compensation: $105,945 – $204,657 OTE (Base salary: $74,161 – $143,260) + equity + benefits.

Company

hirify.global is a global knowledge-sharing platform dedicated to growing the world's collective intelligence.

What you will do

• Autonomously manage a portfolio of advertising clients to drive revenue growth.
• Provide strategic guidance and actionable insights to optimize ad campaigns.
• Conduct quarterly business reviews and campaign wrap-up presentations.
• Troubleshoot campaign delivery and technical account issues.
• Forecast and track key account data for internal projections.
• Collaborate cross-functionally to share learnings and best practices.

Requirements

• Must be based in the United States.
• 5+ years of experience managing advertising campaigns (client or publisher side).
• Experience managing enterprise-level clients in the North American market.
• Availability for meetings during 9am-3pm Pacific Time.
• Strong hands-on experience with performance marketing and paid search.
• Excellent communication skills with the ability to challenge clients strategically.

Nice to have

• Experience with Salesforce and Apollo.io.
• Experience with paid ad campaigns on Meta, LinkedIn, Reddit, Google, or Pinterest.

Culture & Benefits

• Comprehensive medical, dental, and vision coverage.
• Equity refreshers and remote work reimbursement.
• Paid time off and employee assistance programs.
• Transparent, collaborative, and experimentation-focused culture.