Supervisor, System Operations, Level 1

Location: Manchester, NH, United States. Travel between Massachusetts, Connecticut, and New Hampshire may be required, along with emergency storm assignments.

Salary: $115,730–$128,590 annually, plus potential incentive.

Company

hirify.global operates generation, transmission, and distribution facilities serving electric customers.

What you will do

• Plan, schedule, coordinate, and supervise minute-to-minute system operations for generation, transmission, and distribution facilities under the ESCC dispatch center.
• Issue switching, grounding, and tagging orders in accordance with approved procedures and safety rules.
• Monitor real-time system conditions and control equipment through SCADA during normal, abnormal, and emergency conditions.
• Perform load-flow, security-analysis, and contingency studies to assess reliability and develop response plans.
• Coordinate outages, fault isolation, sectionalizing, equipment repairs, and restoration of customer loads and impacted facilities.
• Initiate emergency procedures, including load shedding, and communicate operating data and system issues to ISO-NE, local control centers, and neighboring companies.

Requirements

• Five years of related dispatching or electric operations experience, including distribution dispatching, generation station operations, electrical maintenance, power system protection and control, or equivalent experience.
• Associate’s degree in Electrical Engineering Technology, two years of formal military or technical training beyond high school, or equivalent qualifications.
• Knowledge of generation, transmission, and distribution system operations, generating-unit characteristics, protective relay schemes, and special protection systems.
• Ability to perform and analyze online and offline load-flow and contingency studies.
• Knowledge of NERC Reliability Standards, NPCC criteria, ISO-NE operating procedures, and ESCC switching and tagging policies.
• Eversource does not provide immigration-related visa sponsorship; applicants requiring sponsorship to start employment will not be considered. Must pass required pre-employment tests and be able to obtain NERC certification within the first year.

Culture & Benefits

• Regular full-time employment with a competitive total rewards and benefits program.
• Emergency restoration responsibilities may require work outside normal duties, hours, and location.
• Role involves cross-functional collaboration with control center personnel, participant companies, non-utility generators, ISO-NE, and neighboring utilities.
• Work emphasizes safety, reliability, regulatory compliance, accountability, teamwork, and customer service.