Collections Specialist (Healthcare)

Location: Onsite at hirify.global’s World Headquarters in Overland Park, Kansas, United States

Company

hirify.global develops healthcare technology and brings together software innovation and collaborative work.

What you will do

• Manage a portfolio of client accounts at different stages of delinquency and follow up on overdue payments.
• Communicate with clients by phone and email to facilitate payment and resolve outstanding issues.
• Investigate the causes of payment delays, implement solutions, and escalate unresolved accounts when needed.
• Collaborate with internal teams to remove payment barriers and improve account outcomes.
• Evaluate and improve collection processes with colleagues.

Requirements

• GED or high school diploma.
• At least 1–2 years of relevant work experience.
• Must work onsite at the Overland Park headquarters.
• Must be legally authorized to work in the United States; employment eligibility verification is required at hire.
• Ability to work additional or irregular hours as needed.
• Ability to comply with security policies and sit at a computer for extended periods.

Nice to have

• Proficiency with collection software and Microsoft Office Suite.
• Strong problem-solving, verbal and written communication, organization, attention to detail, and multitasking skills.

Culture & Benefits

• Medical, prescription, dental, and vision benefits for eligible full-time employees.
• Mental health support through an employee assistance program.
• Paid time off and 13 paid holidays.
• 100% vested 401(k) retirement plan.
• Educational assistance of up to $2,500 per year.