Collections Clerk (Healthcare Billing)

Location: Garden City, NY, USA

Salary: $18–$19 per hour

Company

hirify.global provides healthcare revenue-cycle and patient account services.

What you will do

• Scan, track, print, and mail patient correspondence, bills, and supporting documents.
• Complete daily pending-task reports and maintain accurate account records.
• Analyze disputed patient accounts, verify billing accuracy, insurance payments, and patient responsibility.
• Identify discrepancies, determine root causes, and prepare responses to patient and attorney liens or disputes.
• Verify legal representation, obtain documentation, and coordinate with attorneys on payment arrangements and account status.
• Handle protected health information in accordance with HIPAA, information security policies, and FDCPA guidelines.

Requirements

• High school diploma or equivalent.
• At least one year of experience as a clerk or in a similar role.
• Proficiency with Microsoft Office Suite and ability to learn internal applications.
• Strong written and verbal communication, interpersonal, problem-solving, analytical, and decision-making skills.
• High integrity, dependability, urgency, and a results-oriented approach.
• Access to a smartphone or electronic device capable of downloading applications for multifactor authentication.

Culture & Benefits

• Office-based work environment with minimal noise.
• Requires collaboration, following instructions, and handling work-related stress.
• Work includes computer, telephone, document-handling, and other office equipment tasks.
• Patient information access is limited to the minimum necessary for assigned duties.