Collections Clerk

Location: Garden City, NY, USA

Salary: $18–$19 per hour

Company

hirify.global provides healthcare-related revenue cycle and patient account services.

What you will do

• Scan correspondence and documents into internal software and complete daily pending-task reports.
• Track, update, print, and mail patient correspondence, itemized bills, and other account documents.
• Analyze disputed patient accounts, verify billing accuracy, insurance payments, and patient responsibility.
• Identify discrepancies, determine root causes, and prepare responses to patient and attorney liens or disputes.
• Contact attorneys’ offices, verify legal representation, obtain documentation, and coordinate payment arrangements and account status.
• Handle protected health information in compliance with HIPAA, information security policies, and FDCPA guidelines.

Requirements

• High school diploma or equivalent required.
• At least one year of experience as a clerk or in a similar role.
• Proficiency in Microsoft Office Suite and ability to learn internal applications.
• Strong written and verbal communication, interpersonal, problem-solving, and analytical skills.
• Integrity, dependability, sound judgment, urgency, and a results-oriented approach.
• Ability to use a smartphone or electronic device for multifactor authentication and security purposes.

Culture & Benefits

• Office-based work in a low-noise environment.
• Work includes collaboration, customer service interaction, and handling sensitive patient information.
• Physical activities may include sitting, moving around the work area, operating office equipment, and performing manual tasks.
• Employment requires following information security and HIPAA procedures and limiting access to PHI as necessary.