Operations & Process Coordinator

Location: Tel Aviv-Yafo, Israel; flexibility to work during U.S. business hours when required

Company

hirify.global is hiring for an internal operations role focused on process coordination and operational efficiency.

What you will do

• Monitor internal SLAs and track timelines, deliverables, and action items.
• Create and maintain structured work plans and process documentation.
• Identify delays, bottlenecks, and recurring operational issues and help drive resolution.
• Prepare reports and dashboards covering SLA performance, task status, and operational metrics.
• Coordinate communication between internal stakeholders to support alignment and timely execution.
• Identify opportunities to improve visibility, accountability, and efficiency.

Requirements

• 1–2 years of experience in operations, project coordination, customer operations, or a similar role.
• Strong organizational, time-management, analytical, and reporting skills.
• Ability to manage multiple tasks and follow up consistently through completion.
• Strong Excel and Google Sheets skills.
• Excellent communication skills and ability to work effectively with different internal teams.
• Strong written and verbal English communication skills; flexibility to work during U.S. business hours when required.

Culture & Benefits

• Full-time position in a fast-paced environment.
• Opportunity to work independently while supporting continuous improvement of internal processes.
• Flexible working hours when coordination with U.S. business hours is needed.