Account Coordinator - Post Repo (M-F, 12pm - 9pm EST)

Location: Remote, United States; Monday–Friday, 12pm–9pm EST

Compensation: $19.00–$20.00 USD per hour

Company

hirify.global is a publicly traded technology, data, and innovation company operating a digital marketplace for wholesale used vehicles.

What you will do

• Manage and process accounts in PAR’s internal queue according to service-level agreements.
• Support inbound inquiries from internal and external customers.
• Make outbound calls to customers and recovery vendors.
• Coordinate with other departments to meet customer service levels.
• Collect and provide clear, accurate, and complete information using established tools and procedures.

Requirements

• 1–2 years of experience in customer service, finance, or the automotive industry.
• High school diploma or equivalent; a bachelor’s degree is preferred.
• Ability to manage accounts and provide exceptional customer service.
• Excellent written and verbal communication skills.
• Ability to work independently, efficiently, and meet internal and external deadlines.
• Proficiency with computer systems and Google Workspace applications.

Nice to have

• Experience with web technology.
• Additional finance or automotive industry experience.

Culture & Benefits

• Medical, dental, and vision benefits with employer HSA contributions and FSA options in the US.
• Immediately vested 401(k) with company match in the US.
• Paid vacation, personal, and sick time.
• Paid maternity and paternity leave in the US.
• Employer-paid disability, life insurance, AD&D, and employee assistance programs.
• Tuition reimbursement, internal promotion opportunities, and diverse career paths.