Senior Product Manager (AI)

Location: Remote

Company

hirify.global builds SaaS for higher education institutions to support students and graduates through experiential learning, mentorship, community, and career networks.

What you will do

• Own the administrator experience roadmap for the Engagement Hub from discovery through delivery.
• Identify and resolve high-impact administrative pain points, measuring reductions in manual effort.
• Design and build agents that automate and simplify administrator workflows.
• Run client-request intake, triage, prioritization, and resolution coordination with Customer Success.
• Partner with Customer Success, Support, Sales, and Marketing on product decisions, go-to-market readiness, release communications, and onboarding.
• Collaborate with the VP of Product on annual and quarterly planning, roadmap strategy, and resource prioritization.

Requirements

• 5+ years of product management experience, including at least 2 years owning a complex B2B SaaS product.
• Experience owning admin, back-office, or operator-facing tools and measuring improvements to daily workflows.
• Experience managing structured intake and prioritization processes for client-raised requests with Customer Success, Support, or Sales.
• Ability to manage a strategic roadmap alongside a high-volume, interrupt-driven triage backlog.
• Hands-on experience shipping, prototyping, or seriously evaluating applied AI and LLM-powered features.
• Strong cross-functional collaboration skills and experience working in a distributed, async-first environment.

Nice to have

• Experience in higher education, alumni relations, mentorship, or community and networking platforms.
• Experience designing human-in-the-loop or approval-gated automation.
• Experience at a growth-stage edtech or vertical SaaS company.
• Experience with Jira, Confluence, Mixpanel, or similar product operations tools.

Culture & Benefits

• Fully remote work with a collaborative, low-ego culture.
• Mission-driven work focused on student and alumni outcomes.
• Small, senior team with meaningful product ownership.
• Competitive salary, equity, and benefits.