Supply Chain Assistant (Ecommerce)

Location: Liverpool, England, United Kingdom; flexible hybrid working model

Company

Digital retailer Very, operated by hirify.global, serving millions of customers across fashion, sports, home, and beauty categories.

What you will do

• Own the Direct Despatch customer promise by working with logistics teams and suppliers to support on-time delivery.
• Manage customer held order processes and maintain a smooth customer experience.
• Monitor and improve supplier availability and lead times with Category teams.
• Track and report supplier performance, availability, and operational visibility.
• Analyse stock health data and provide actionable insights for category decision-making.

Requirements

• Previous business experience in a Supply Chain, Merchandising, or Trading-based Head Office role.
• Knowledge and some experience of supply chain and/or merchandising.
• Strong Excel skills.
• Analytical, data-driven, organised, and highly detail-oriented.
• Solutions- and delivery-focused, with the ability to work under pressure in a fast-paced environment.
• Right to Work checks are required for employment in the United Kingdom.

Culture & Benefits

• Flexible hybrid working model.
• Inclusive culture and environment with support for reasonable adjustments.
• £250 flexible benefits allowance.
• 27 days of holiday plus bank holidays.
• LinkedIn Learning access, performance-related bonus potential, and up to 25% discount on Very.co.uk.
• Matched pension contributions of up to 6%.

Hiring process

• Initial short call with the talent acquisition team, followed by CV review by the hiring manager.
• One-stage process: a one-hour face-to-face interview with the hiring team covering relevant experience and competency questions.
• Successful applicants undergo credit, CIFAS, and Right to Work checks; a DBS check may also be required.