Associate Systems & IT Support Engineer

Location: On-site in Colorado Springs, Colorado; US citizenship required

Salary: $55,000–$75,000 per year

Company

hirify.global is a small business providing aerospace engineering, product development, and information technology services to government and industry customers.

What you will do

• Administer cloud and on-premises infrastructure, including user provisioning and access management.
• Support patch management, system monitoring, maintenance, and connectivity between on-premises and cloud environments.
• Maintain Amazon Route 53 DNS services and administer Active Directory, Microsoft Entra ID, Intune, Microsoft 365, DNS, DHCP, and Group Policy.
• Create technical documentation, standard operating procedures, and system configuration records.
• Develop basic PowerShell automation for routine administrative tasks.
• Resolve complex Tier 3 issues involving Windows, Microsoft 365, networking, VPN, wireless, hardware, and software, while supporting end users and IT staff.

Requirements

• US citizenship required.
• At least 2 years of experience in IT support, help desk, or junior systems administration.
• Working knowledge of Active Directory, Windows Server, Windows desktop environments, and Microsoft 365.
• Experience with ticketing systems and SLA-driven support processes.
• Basic networking knowledge, including DNS, DHCP, VPN, and Wi-Fi troubleshooting.
• High school diploma or equivalent, strong communication skills, and evidence of continuous technical learning.

Nice to have

• Associate degree in information technology, computer science, cybersecurity, or a related field.
• Experience with VMware ESXi or Hyper-V, cloud administration, Intune, Tanium, or scripting with PowerShell, Bash, Python, or AWS CLI.
• CompTIA A+, Network+, Security+, or ITIL Foundation certification.

Culture & Benefits

• Health, dental, and vision insurance with HSA or FSA options.
• Company-paid short- and long-term disability and AD&D insurance.
• Paid federal holidays, vacation, sick leave, and parental leave.
• 401(k) with company match and supplemental insurance options.
• Professional development reimbursement and career growth opportunities.