Technical Program Manager (AI)

Location: Hybrid, with offices in Sunnyvale and Toronto, plus a remote office

Company

hirify.global builds large-scale AI hardware and inference infrastructure designed to deliver high-speed model training and inference.

What you will do

• Build and maintain 6-, 12-, and 26-week capacity forecasts across inference clusters, translating customer contracts and sales pipeline needs into infrastructure requirements.
• Coordinate new datacenter capacity bring-up, production readiness, engineering delivery, and related automation.
• Lead weekly capacity reviews, model placement, cluster rebalancing, deployment planning, and fleet utilization reporting.
• Drive adoption and continuous improvement of the internal capacity planning and allocation platform, including testing, issue resolution, pilots, and deployments.
• Identify capacity bottlenecks, risks, and dependencies; coordinate incident resolution and postmortems when capacity misallocation affects SLAs.
• Maintain Jira epics and Confluence documentation for capacity planning, reporting, and change management.

Requirements

• 5+ years of experience in technical program management, TPM, or product operations within cloud infrastructure, large-scale ML serving, or hyperscaler capacity planning.
• Experience leading large cross-functional programs involving Engineering, Product, and Operations.
• Understanding of inference serving concepts including model replicas, batching, prefill/decode, KV cache, and accelerator scheduling.
• Strong data fluency with SQL, Grafana, and basic Python or Flux for independent analysis.
• Experience running recurring cross-functional planning rituals with senior engineers and leadership teams.
• Direct experience with AI accelerator fleet operations such as Habana, TPU pods, Inferentia, or Trainium.

Culture & Benefits

• Opportunity to build an AI platform beyond the constraints of GPUs.
• Access to cutting-edge AI research, model releases, and one of the fastest AI supercomputers.
• Startup vitality combined with job stability.
• Non-corporate culture focused on individual beliefs, continuous learning, growth, and inclusion.