Sr Account Manager, EMEA (SaaS)

Location: Remote for candidates based in the UK or Ireland only

Salary: $141,400–$228,500 per year, or equivalent in local currency, depending on experience and market rates.

Company

hirify.global provides a SaaS platform for automated email, push notification, in-app messaging, and SMS communication powered by real-time behavioral data.

What you will do

• Own the commercial strategy for a portfolio of mid-market and enterprise accounts, including renewals, expansion, and churn mitigation.
• Drive customer growth by identifying use cases, improving adoption, and clearly articulating return on investment.
• Forecast renewal and expansion pipeline using a clear, repeatable methodology.
• Build relationships with stakeholders ranging from operators to Directors and VPs.
• Partner with Customer Success on account health and with Sales on expansion opportunities.
• Collaborate with Legal and Finance to progress complex renewals and commercial deals.

Requirements

• 3+ years of experience in Senior Account Management, Sales, or a related SaaS commercial role; 5+ years preferred.
• Direct ownership of a revenue number and experience managing approximately $5M ARR, primarily in the mid-market segment.
• Proven ability to expand customer spend through adoption and value articulation, beyond overages or true-ups.
• Ability to clearly explain a forecasting methodology and apply data-driven decision-making.
• Comfort with usage data, health scores, and building dashboards.
• Based in the UK or Ireland.

Culture & Benefits

• 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for employees and their families.
• 16 weeks of paid parental leave and unlimited PTO.
• Remote-work and wellness stipends.
• Professional development budget.
• Values centered on empathy, transparency, responsibility, and inclusivity.

Hiring process

• 30-minute video call with a recruiter, followed by a 45-minute video call with the hiring manager.
• Take-home assignment and a one-hour assignment review call with the team.
• Final candidates complete a background check and employment verifications.