Field Service Engineer (Rotating Equipment)

Location: Mexico

Company

John Crane, part of hirify.global, supplies engineered rotating equipment solutions and services, including mechanical seals, couplings, filtration systems, and digital diagnostics technologies.

What you will do

• Provide technical support and advisory services to clients and collaborators.
• Monitor equipment covered by comprehensive service contracts and measure performance indicators.
• Maintain databases, reports, logs, asset censuses, and equipment performance information.
• Analyze mechanical seal failures and prepare recommendations or information for engineering changes.
• Manage client accounts, including inventory, material tracking, MTBF, repairs, seal configuration changes, margins, and on-time delivery.
• Train client maintenance and operations personnel and follow orders through the supply chain.

Requirements

• Degree in Mechanical Engineering, Industrial Engineering, or a related field.
• 2–5 years of experience with rotating equipment such as pumps, compressors, and turbines.
• At least 1 year of experience as a Field Technical Support Engineer or in a similar technical role.
• Knowledge of mechanical seals and preventive maintenance tools.
• Advanced Spanish proficiency and intermediate-to-advanced English proficiency.
• Ability to understand customer needs and apply a methodical, analytical approach to technical problem-solving.

Culture & Benefits

• Work within a global network of sales and service facilities.
• Follow health, safety, and environmental policies.
• Inclusive employment practices based on equality and ethical standards.
• Recruitment is conducted without charging candidates any fees.