Senior Manager, Strategic Sales South (CPaaS)

Location: Remote and based in the United Kingdom, Spain or Ireland. Approximately 25% travel across the region is expected for customer and team meetings.

Company

Twilio provides communications APIs and technology that enable businesses and developers to create personalized customer experiences.

What you will do

• Build and manage a high-performing team of Strategic Account Executives managing existing customer relationships.
• Develop strategies for expanding customer accounts across Twilio’s product portfolio.
• Coach account executives on engaging customers across different maturity levels and segments.
• Collaborate with Professional Services, Marketing, Technical Specialists, Product and Partner teams to support new customer use cases.
• Manage forecasting, revenue targets and business KPIs, presenting performance guidance to leadership.
• Foster curiosity, learning and collaboration within a distributed sales team.

Requirements

• 3+ years of managerial experience in a high-performing CPaaS, communications or API-based company.
• Experience building teams, managing monthly forecasting, planning territories and tracking strategic-account revenue.
• Experience managing a remote team across different countries.
• Consistent record of exceeding revenue targets and business KPIs.
• Analytical, data-driven and creative approach to problem-solving, with the ability to work independently in an ambiguous, high-growth environment.
• BA/BS degree or equivalent, excellent written and verbal English, and an additional language: French, Spanish or Hebrew.

Culture & Benefits

• Remote-first work with occasional in-person team gatherings, functional off-sites or customer meetings.
• Competitive pay and generous time off.
• Parental and wellness leave, healthcare and a retirement savings program.
• Values-driven environment focused on initiative, problem-solving, collaboration and community impact.