Associate, Campaign Operations Marketing (Braze)

Location: Mexico City, Mexico

Company

The Campaign Operations team delivers relevant retention marketing communications to customers around the world.

What you will do

• Build, test, and launch retention marketing campaigns across email, push notification, and in-app channels using Braze and internal tools.
• Support quality reviews and ensure campaigns reach the intended audiences on time.
• Work with designers, copywriters, and Lifecycle Marketing partners on campaign execution and audience segments.
• Collaborate with Martech, Data Science, Product, Engineering, and Design teams on campaign goals and creative delivery.
• Monitor campaign performance and suggest improvements to quality, craft, and efficiency.

Requirements

• 1+ year of experience in marketing, CRM, or lifecycle marketing, or equivalent experience through internships, coursework, or independent projects.
• Exposure to an email or marketing automation platform such as Braze, Iterable, Mailchimp, HubSpot, or Klaviyo.
• Experience or coursework supporting quality checks or testing for a project, campaign, or content.
• Comfort using data such as open rates, click-through rates, and campaign results to inform decisions.
• Based in Mexico City, Mexico.

Culture & Benefits

• Hands-on individual-contributor role with opportunities to grow CRM and campaign-operations ownership.
• Work closely with Lifecycle Marketing, Martech, Data Science, Product, Engineering, Design, designers, and copywriters.
• Develop deep knowledge of internal marketing tools and campaign execution processes.