Customer Support Agent (Czech/Slovak)

Location: Warsaw, Poland

hirify.global is a global company creating tech products for clients in Fintech, iGaming, and Marketing.

What you will do

• Communicate with customers via online chats and emails
• Maintain a prompt and empathetic attitude
• Resolve customer complaints effectively
• Know products thoroughly to answer questions
• Ensure customer satisfaction and provide professional support

Requirements

• Proficiency in written and spoken Czech/Slovak and English
• Proactive attitude towards customer support and sales
• Excellent communication and negotiation skills
• Strong attention to detail
• Previous support experience is advantageous

Culture & Benefits

• Work in a dynamic European company
• Decent remuneration
• Flexible work hours with shifts
• Career and professional growth opportunities
• Corporate events and team building
• International team environment