Customer Support Agent

Location: Warsaw, Poland

hirify.global is a global company creating end-to-end tech products for clients across Fintech, iGaming, and Marketing.

Overview

Join hirify.global's team of 1,300 bright minds creating innovative ideas and products, shaping formats, and launching what works in the customer support role.

What you will do

• Communicate with customers through online chats and emails, maintaining a prompt and empathetic attitude.
• Acknowledge and resolve customer complaints to ensure their satisfaction.
• Provide professional customer support, knowing our products inside and out to answer questions effectively.

Requirements

• Proficiency in both written and spoken Norwegian and English.
• Proactive attitude with a knack for customer support and sales.
• Excellent communication and negotiation skills.
• Strong attention to detail.
• Previous experience in a support role is advantageous.

Culture & Benefits

• Work in a dynamic European company with an international team.
• Enjoy flexible work hours (shifts) and opportunities for career and professional growth.
• Participate in corporate events and team-building activities.