Customer Support Agent (Italian)

Location: Warsaw, Poland

hirify.global is a global company creating end-to-end tech products for clients across Fintech, iGaming, and Marketing.

What you will do

• Communicate with customers via online chats and emails.
• Maintain a prompt and empathetic attitude towards customers.
• Resolve customer complaints effectively.
• Know products thoroughly to answer customer questions.
• Ensure customer satisfaction and provide professional support.

Requirements

• Proficiency in written and spoken Italian and English.
• Proactive attitude with customer support and sales skills.
• Excellent communication and negotiation skills.
• Strong attention to detail.
• Previous support experience is advantageous.

Culture & Benefits

• Work in a dynamic European company.
• Decent remuneration.
• Flexible work hours with shifts.
• Career and professional growth opportunities.
• Corporate events and team buildings.
• International team environment.