Junior Client Solution Architect (Italian)

TL;DR

Junior Client Solution Architect (Italian): Serving as the primary operational contact for corporate clients to provide tailored solutions with an accent on requirement gathering, project coordination, and quality assurance. Focus on translating client needs into actionable work orders and collaborating with internal operations teams to ensure high-quality delivery.

Location: Must be based in Warsaw, Poland (Inflancka 4B and 4C Street).

Salary: 71,700 - 102,000 PLN gross per year.

Company

NIQ is the world’s leading consumer intelligence company, delivering a complete understanding of consumer buying behavior and revealing new pathways to growth.

What you will do

• Serve as the primary operational contact for clients, managing requirements, delivery timelines, and quality issues.
• Coordinate meetings and communication between clients and internal Customer Success and Sales teams.
• Translate client requirements into actionable internal work orders and monitor project progress.
• Partner with internal operations teams to troubleshoot inquiries and ensure effective workflows.
• Coordinate with quality assurance teams to perform pre-delivery checks and maintain high service standards.
• Identify opportunities to enhance client data and suggest improvements for more robust database production.

Requirements

• 3+ years of experience working with corporate clients.
• Fluency in English and Italian at a minimum B2 level is mandatory.
• Strong problem-solving and analytical skills with a client-centric mindset.
• Ability to manage multiple projects effectively and collaborate across diverse teams.
• Proactive attitude with a focus on continuous improvement.

Culture & Benefits

• Flexible working environment.
• Volunteer time off.
• Access to LinkedIn Learning for professional development.
• Employee-Assistance-Program (EAP).
• Commitment to diversity, equity, and inclusion.