Partner Relationship Manager (iGaming)

TL;DR

Partner Relationship Manager (iGaming): Coordinating communications and launches with iGaming providers to secure mutually beneficial promotional and tournament agreements with an accent on partner relationship growth and operational tracking. Focus on negotiating terms, managing CRM timelines, and reconciling financial reports for a scalable B2B SaaS platform.

Location: Remote (Must be based in Czechia, Poland, Serbia, Georgia, Armenia, or Portugal)

Company

A scalable SaaS platform provider specializing in innovative turnkey and white-label solutions for the global iGaming industry.

What you will do

• Coordinate communications, timelines, and launches with a portfolio of iGaming providers.
• Negotiate and finalize promotional and tournament terms to ensure mutually beneficial agreements.
• Manage and track approved promo tasks and timelines within the CRM to maintain data accuracy.
• Create and update tournament and promo boards for both internal and client-facing use.
• Assist the finance department with monthly report reconciliation and tracking of commissions/discounts.
• Develop and grow long-term partner relationships to secure favorable opportunities.

Requirements

• 2+ years of experience as a Customer Support Specialist, Account Manager, or Partner Relationship Manager.
• Solid understanding of the B2B iGaming ecosystem and key metrics such as GGR, Turnover, and NGR.
• Proficiency in Excel and Jira.
• English (B2) and Russian proficiency required.
• Strong data handling skills, high attention to detail, and responsibility.
• Must be located in Czechia, Poland, Serbia, Georgia, Armenia, or Portugal.

Culture & Benefits

• Opportunity to join a well-established company with a strong reputation in the global Gaming industry.
• Continuous talent development and accelerated career growth opportunities.
• 20 days of paid vacation and 5 additional Family Days.
• Regular workshops, team activities, and corporate offsite trips.
• Company-provided English language courses.
• Access to confidential professional mental health support services.